Privacy Policy

1. Introduction

This Privacy Policy explains how FreelanceHubX ("FHX", "we", "our", "us") collects, uses, and protects personal information when you use our website and software services.

2. Information We Collect

• Account Information: name, email address, login credentials, and profile data.
• Client Workspace Data: information you upload or enter (clients, invoices, quotes, files, notes, project updates).
• Payment/Billing Information: subscription and transaction metadata from payment providers.
• Usage Data: device/browser metadata, pages visited, feature usage, and diagnostics.

3. How We Use Information

• To provide and operate the service.
• To authenticate users and secure accounts.
• To process subscriptions and related billing.
• To improve performance, reliability, and user experience.
• To communicate service updates, support responses, and legal notices.

4. Legal Bases (where applicable)

Where required by law, we process data based on contractual necessity, legitimate interests, legal obligations, and your consent where applicable.

5. Sharing of Information

We do not sell your personal data. We may share data with trusted service providers (such as hosting, analytics, and payment processors) strictly as needed to operate the platform and comply with legal obligations.

6. Data Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

7. Security

We use reasonable technical and organizational safeguards to protect your data. No internet system is 100% secure, but we continuously work to protect information from unauthorized access, alteration, or loss.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may also have the right to withdraw consent where consent is the legal basis.

9. International Data Transfers

Your information may be processed in countries other than your own. We take appropriate measures to protect personal data when transferred internationally.

10. Children's Privacy

FHX is not intended for children under 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates are effective when posted on this page. Continued use of the service after changes means you accept the updated policy.

12. Contact

For privacy questions or requests, contact us through the support channels listed on FreelanceHubX.